Listening Channels Index
Each listening channel has a distinct purpose and has been designed with that purpose in mind.
Be cautious when considering changes as the framework works best when each channel complements others - even subtle changes can inadvertently change the outputs or mean channels end up competing for attention.
| Channel | Best used for | Resource pages |
|---|---|---|
| Annual benchmark survey | Comprehensive diagnostic, baseline, EOF driver priorities and X-Factor outcomes. | 01 Annual Benchmark Survey, 04 EOF and Employee Survey Alignment |
| Pulse survey | Short progress check on X-Factors and selected drivers. | 02 Pulse Survey, 01 Pulse Survey Core Question Set, 02 Pulse Survey Rotating Item Library |
| Onboarding feedback | Understanding and improving the new starter experience through induction and probation. | Onboarding Feedback, Preboarding Readiness Pulse, First Week Experience Pulse, First 6 Weeks Check-In, 3 Months / Post Probation Pulse |
| Exit feedback | Understanding why employees leave and what can improve the employment experience. | 04 Exit Feedback, 09 Exit Feedback Question Bank |
| Stay interviews | Targeted retention insight for critical roles, high performers or risk cohorts. | 05 Stay Interviews, 10 Stay Interview Question Bank |
| Leader-led listening | Local interpretation and action planning with teams. | 06 Leader-Led Listening, 11 Leader Conversation Prompts |
| Targeted micro-surveys | Deeper insight into a specific topic, change or risk. | 07 Targeted Micro-Surveys, 12 Targeted Micro-Survey Item Library |
| People metrics and risk signals | Objective context and performance monitoring. | 08 People Metrics and Risk Signals, 04 People Metrics and Risk Signal |