Toolkit Index

The toolkit contains practical templates for designing, implementing and maintaining the listening framework.

Resource Purpose
01 Current State Review Map existing listening inputs, metrics and action mechanisms.
02 Channel Design Checklist Confirm purpose, audience, cadence, questions, reporting and action pathway.
03 Confidentiality and Reporting Rules Set anonymity, confidentiality and reporting thresholds.
04 Listening Calendar Template Plan timing across the annual cycle.
05 Dashboard Reporting Notes Standardise dashboard commentary and management reads.
06 Action Planning Template Convert insight into action.
07 Employee Communication Pack Prepare messages before, during and after listening activities.
01Current State Review→ 02Channel Design Checklist→ 03Confidentiality and Reporting Rules→ 04Listening Calendar Template→ 05Dashboard Reporting Notes→ 06Action Planning Template→