Mastertek Becoming an Employer of Choice Program
Mastertek’s post-survey support pathway connects Employee Survey results to the Mastertek Effective Organisations Framework, current WMS commitments, workforce evidence, leadership and SME reflection, action planning and implementation discipline.
It is distinct from the LGNSW-Mastertek Employer of Choice Program, which provides access to the survey, reporting and recognition pathway through LGNSW membership.
Where the Mastertek program adds value
| Input | How it is used |
|---|---|
| Employee Survey results | Identify employee perceptions, X-Factors, Key Driver strengths and priority risks. |
| Current WMS commitments and plans | Establish what Council has already committed to do and what related work is under way. |
| Workforce and operational evidence | Connect perceptions with turnover, vacancies, sick leave, overtime, grievances, safety, capability and service signals. |
| Leadership and SME reflection | Test interpretation, understand operational context and identify feasible interventions. |
| Effective Organisations Framework | Provides the structure and shared language for diagnosis, priority setting and initiatives. |
| Action planning and measures | Convert insights into owners, timeframes, lead/lag indicators and review rhythms. |
Typical workflow
- Run the Employee Survey.
- Communicate the broad results and explain the review process.
- Review employee insights through the EOF lens.
- Map current WMS commitments, organisational plans and existing initiatives.
- Review the HR, workforce and operational data relevant to the emerging issues.
- Engage leaders and SMEs to test the combined evidence and agree the current state.
- Identify priority Key Drivers and strategic initiatives.
- Build an action plan and scorecard.
- Communicate the agreed priorities and actions.
- Embed review into existing business and IP&R rhythms and monitor progress.
Practical principle
The aim is not to create a parallel HR project. The aim is to make employee feedback useful within Council’s existing planning, leadership and improvement systems.