Action Planning Template

P&C · Leaders Updated October 2026

Use this template only after the integrated post-survey review has brought together employee insights, current WMS commitments, HR and workforce data, and leadership and SME reflection.

Review gate

Before defining detailed actions, confirm:

Input Evidence considered
Employee insights X-Factors, Key Drivers, questions, comments and material group differences
WMS commitments and plans Relevant commitments, current initiatives, owners and measures
HR, workforce and operational data Measures used to confirm, challenge or add context to the survey pattern
Leadership and SME reflection Context, hypotheses, constraints, current activity and practical influence

If one or more inputs is missing, record the gap and decide whether further review is required before action is set.

Action record

Field Prompt
Focus area Which EOF driver or theme is this action linked to?
Evidence What combined evidence supports this priority?
Existing commitment What does the WMS or another current plan already commit the organisation to do?
Interpretation What do we think is causing the result? What still needs to be tested?
Action What practical change will be made?
Owner Who is accountable for delivery?
Support required Who else needs to contribute?
Timeframe When will this be delivered or reviewed?
Lead measure What early indicator will show implementation is happening?
Lag measure What outcome indicator will show whether the action has worked?
Communication What will employees be told and when?

Quality test

A good action has a clear basis in the integrated review. It should be specific enough that employees can understand what will change and leaders can tell whether it has happened.