People and Culture Teams

P&C Updated July 2026

People & Culture teams play the central role in converting survey data into practical workforce and organisational improvement.

What P&C should do

Stage Role
Before launch Confirm the survey purpose, scope, data fields and communication plan.
During survey Support participation, handle questions and protect trust.
Reporting Interpret results through EOF, X-Factors, comments and workforce metrics.
Action planning Help leaders focus on 3 to 5 priorities and define measures.
Implementation Integrate actions into WMS, people plan, leadership, WHS or OD programs.
Monitoring Track progress and coordinate follow-up listening where appropriate.

P&C interpretation checklist

  • Which X-Factors are strongest and weakest?
  • Which EOF dimensions show the main pattern?
  • Which Key Drivers are driving the story?
  • What question-level evidence explains those drivers?
  • Are there important demographic or work area variations?
  • What people metrics support or challenge the survey story?
  • What existing initiatives already address these issues?
  • What new action is genuinely required?