Employer of Choice Client Guide

This site offers a practical guide for councils participating in the LGNSW-Mastertek Employer of Choice Program and using the Employer of Choice Employee Survey as a foundation for employee listening, reporting and action planning.

The guide has three connected purposes:

Explain the LGNSW/Mastertek Employer of Choice Program and Employee Survey.
Orient executives, People & Culture teams, survey process owners, leaders and managers to the Mastertek Effective Organisations Framework.
Help councils move from employee feedback to practical action through the Mastertek Becoming an Employer of Choice Program.

Important · Becoming and Employer of Choice

The LGNSW/Mastertek Employer of Choice Program gives participating councils access to the standardised Employee Survey, reporting and potential recognition pathway through the council’s LGNSW membership.

It is not, by itself, a broader organisational development program of work.

For those wishing to move beyond survey results to action planning and continuous improvement, Mastertek’s Becoming an Employer of Choice Program utilises our Effective Organisations Framework to connect survey findings with leadership insight, workforce data, action planning and ongoing improvement support.

Where to start

Need	Start here
Understand the whole guide	How to Use This Site
Explain the program to executives	LGNSW-Mastertek Employer of Choice Program
Prepare to run the survey	Survey Process at a Glance and Survey Readiness Checklist
Understand scoring and reporting	Response Scale and Scoring and Reading the Main Report
Orient leaders to the framework	EOF at a Glance and Using the Key Driver Library
Turn results into action	From Employee Voice to Action and Action Planning Workshop Guide
Brief managers	Leaders and Managers and Leader and Team Discussion Guide

How to use the guide

Step	Use this section	Purpose
1. Start with overview	How to Use This Site and LGNSW-Mastertek Employer of Choice Program	Build shared understanding of the program, the survey and the role of this guide.
2. Prepare the survey	Survey Process at a Glance, Participation and Reliability and Confidentiality and Data Handling	Confirm responsibilities, timing, participation strategy and trust settings.
3. Understand the results	Response Scale and Scoring, X-Factors and Employee Outcomes and Reading the Main Report	Interpret results consistently and avoid common misreadings.
4. Move to action	EOF at a Glance, Using the Key Driver Library and Action Planning Workshop Guide	Connect survey findings to EOF priorities, leadership discussion and practical actions.