How to Use This Site
This site is designed for practical use before, during and after the Employee Survey. It gives council stakeholders a shared reference point so the survey process is understood, trusted and connected to action.
Recommended path by role
| Role | Use these pages first | Main outcome |
|---|---|---|
| General Manager / CEO / Executive | LGNSW-Mastertek Employer of Choice Program, EOF at a Glance, Executive Sponsors | Understand the purpose, governance requirements and decision points. |
| Survey process owner | Survey Process at a Glance, Project Roles and Responsibilities, Survey Readiness Checklist | Run a disciplined survey process with clear scope, timeline and communications. |
| People & Culture / OD | Response Scale and Scoring, Reading the Main Report, From Employee Voice to Action | Interpret results and translate them into priorities. |
| Leaders and managers | Leaders and Managers, Leader and Team Discussion Guide, Using the Key Driver Library | Support participation and lead sensible local conversations after reporting. |
| Employees | Employees, Confidentiality and Data Handling, Employer of Choice Employee Survey | Understand why participation matters and how feedback will be used. |
How the guide is structured
- Program and Survey explains what the LGNSW/Mastertek initiative provides and how the Employee Survey is run.
- Survey Methodology explains response scales, scores, reports, benchmarks and interpretation.
- EOF Orientation explains the Mastertek Effective Organisations Framework and the 16 Key Drivers.
- From Results to Action explains how survey findings are converted into practical priorities.
- Stakeholder Guides gives role-specific responsibilities and talking points.
- Toolkit provides checklists, templates and workshop aids.